Refund Policy

Last updated: July 21, 2026

We want you to be happy with HypeCut AI. This policy explains when refunds are available.

1. 7-day money-back guarantee

New paid subscribers can request a full refund within 7 days of their first paid charge, provided fewer than 25% of the plan's monthly credits have been used.

2. Renewals & cancellation

HypeCut plans are auto-renewing subscriptions. You can cancel at any time from your dashboard or by emailing us — cancellation takes effect at the end of the current paid period and you will not be charged again. Renewal charges are refundable within 72 hours of the charge if the new period's credits are unused.

3. Yearly plans

Yearly plans are refundable within 14 days of purchase if less than 10% of annual credits have been used. After that window, we can pro-rate a refund for unused whole months at our discretion.

4. Credits & add-ons

Used AI credits and one-time credit packs are non-refundable once consumed. Unused packs can be refunded within 14 days of purchase.

5. Enterprise plans

Enterprise agreements follow the refund terms in your signed order form.

6. How to request a refund

Email hellohypecutai@gmail.com with your account email and the transaction ID. Refunds are issued to the original payment method within 5–10 business days by our payment processor.

7. Chargebacks

Please contact us before initiating a chargeback — we can almost always resolve billing issues faster directly.

8. Statutory rights

Nothing in this policy limits any statutory refund or cancellation rights you may have under local consumer law (e.g. EU/UK 14-day withdrawal rights for digital services not yet consumed).